Information We Collect

When you interact with our personal budgeting education platform, we collect several types of information to provide you with better learning experiences and support.

We only collect information that's necessary to deliver our educational services and improve your learning experience. You control what personal financial information you share with us.

How We Use Your Information

Your information helps us create a more effective and personalised budgeting education experience. We use this data responsibly and only for legitimate educational purposes.

We provide customised learning recommendations based on your progress and goals. Your educational data helps us identify which modules would benefit you most and suggest relevant resources for your financial situation.

Communication purposes include sending course updates, important announcements about your enrollment, and responding to your questions. We also use aggregated data to improve our curriculum and develop new educational content that addresses common budgeting challenges.

Security monitoring involves tracking unusual account activity to protect your information and ensure only you can access your learning progress and personal data.

Information Sharing and Third Parties

We don't sell your personal information to third parties. However, we work with trusted service providers who help us deliver our educational services effectively.

Payment processors handle your billing information securely when you enroll in our programs. These companies meet strict security standards and only process transactions – they don't use your information for other purposes.

Educational technology partners provide learning management systems and progress tracking tools. They access only the minimum data needed to support your learning experience and are bound by confidentiality agreements.

We may share anonymised, aggregated statistics about learning outcomes with educational researchers or industry reports, but this never includes personally identifiable information.

Legal compliance may require us to share information if required by Australian law, court orders, or to protect our users' safety and security.

Your Privacy Rights

Under Australian Privacy Principles, you have several important rights regarding your personal information that we take seriously.

To exercise these rights, contact us using the information below. We'll respond within 30 days and verify your identity to protect your information security. Some requests may take longer if they're complex or numerous.

Data Security and Storage

We implement multiple layers of security to protect your personal and educational information from unauthorised access, alteration, or disclosure.

Technical safeguards include encrypted data transmission, secure servers with regular security updates, and restricted access controls. Only authorised staff members can access your information, and they receive regular privacy training.

Your data is stored on secure servers located in Australia, ensuring it remains subject to Australian privacy laws. We maintain regular backups to prevent data loss while ensuring backup systems maintain the same security standards.

We retain your information for as long as you maintain an active account plus seven years for educational records, as required by Australian education regulations. Financial transaction records are kept for seven years to comply with taxation requirements.

When data is no longer needed, we securely delete it using industry-standard methods that make recovery impossible.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your learning experience and understand how you interact with our educational content.

Essential cookies are necessary for basic website functionality, including maintaining your login session and remembering your course progress. These cookies don't track your personal browsing habits.

Analytics cookies help us understand which educational content is most helpful and identify areas where students commonly struggle. This information guides curriculum improvements and helps us create better learning resources.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit some website features or interrupt your learning progress tracking.

Policy Updates and Changes

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy best practices. Any significant changes will be communicated clearly to you.

When we make important updates, we'll notify you via email and display a prominent notice on our website. You'll have the opportunity to review changes before they take effect.

Continued use of our services after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.

We encourage you to review this policy periodically to stay informed about how we protect your privacy and handle your personal information.